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Frequently Ask Question

FAQ

Accounts

To sign up, visit our pricing page, select the plan that suits your needs, and follow the registration process, which includes creating an account and providing payment information.

We offer three plans, including monthly and annual subscriptions. Each plan comes with its own set of features and pricing to match different preferences and needs.

Yes, you can cancel your subscription anytime through your account settings. If you require refund you can contact us through support@m5fx.com

Yes, Upon cancel we provide refund which plans canceled within seven(7) days of charged date. You can request refund through support@m5fx.com .

Billing occurs based on the plan you select. For example, monthly subscriptions are billed every month, while annual subscriptions are billed once per year.

Yes, we offer discounts for longer-term subscriptions such as annual plans. Please check our subscription page for current discounts and offers.

If your payment fails, you will receive a notification and be given an opportunity to update your payment information. If the issue is not resolved, your access to subscription services may be temporarily suspended.

Yes, you can upgrade your subscription plan at any time through your account settings. You can downgrade your plan anytime contacting support@m5fx.com .

We take data security seriously and use advanced encryption and security measures to protect your personal and payment information.

If you have any issues or questions about your subscription, you can contact our support team via support@m5fx.com